Will you keep my drawing or documents confidential?
We would like to sign and conform to any non-disclosure or confidentiality agreement. We also have a strict policy with our staffs that no any drawing or documents or plastic swatches are allowed to disclose to any third party without express permission.
Can I use my own master model for making duplicate copies for CNC machining?
Yes, you are welcome to send us master model for reference, we will scan it to create 3D drawing for future production.
How quickly can I expect delivery for my mold?
Normally, the delivery can be 45 days upon receipt of your approval to manufacture plastic mold.
More complex molds requiring or other special features will take longer. We will evaluate and advise lead time in advance.
What tolerances can MMT achieve?
The tolerances can be affected by a series factors, including part dimension, material, design and manufacturing process.
Normally, we conform to the standard DIN-ISO-2768, you are welcome to mark the tolerance requirement for each tool part in 3D drawing, we will check if we can meet your requirement or give advice to adjust if necessary.
What type of surface finishes does MMT provide?
To make your products standing out among others, The normal polish and texture can be chemical etching, matte finish, gloss finish, leather grains, wooden finish, geometric etc.
Sent us scratch samples, we can manufacture the same for you.
What are MMT’s shipping terms?
Our standard terms are Ex Works (EXW) or FOB XIAMEN for rapid prototyping and regular production orders. This means the customer is responsible for shipping, customs clearance and all other associated fees once the goods have left our factory or Xiamen port.
How quickly can I get a prototype after sending 3D drawing?
As for Prototype, we normally need 2-3 days for 3D printing, about 7 days for SLS or CNC machining.
Are lead times in working days or calendar days?
Lead times are quoted in working days. Normally, we will inform you of our exceptional holidays in advance to ensure punctual delivery before deadline.
Can I specify certain material for production?
Yes, customer-supplied material is fine so long as it fits with our machine capabilities.
What type of design files does MMT accept for quoting?
In order to provide an accurate and timely quotation, we would like to accept 3D CAD files in STL, STEP or IGES format. 2D drawings with reference dimensions must be in PDF format.
How long does a quotation take?
In most cases, we respond within 1-2 working days upon receipt of 3D drawing or your confirmation on 3D drawing supported by us.
Can MMT make design drawings for me?
Yes, we can make 3D drawing upon receipt of your sample or even just rough idea.